In the meantime I will keep in contact with support and then post here once a solution is found so I can help out your customers. Perhaps if there was some clear detail in the public domain this may help sort out the confusion both with your staff and your customers. WD My cloud home > Router > Computer > USB Portable drive. You can then drag and drop the files from the My Cloud Home to the USB drive. Then, click Show all network locations and select the network path of WD My Cloud. Under Back up using file history, click Add a drive. Then click Backup settings from the search results. Type backup in the search box of the taskbar.
Wd discovery backup to cloud install#
WD Discovery allows you to download and keep up to date other WD Apps such as WD Security app, WD Backup and WD Drive Utilities, and learn about software from WD partners. What you can do is install WD discovery so the My Cloud Home is mounted as a drive in explorer and connect the USB drive to the same computer. If you only want to backup specific folders to My Cloud, the built-in tool File History can help you make it. I can’t find anything on the WD site to indicate that Windows 11 is supported, In fact here is what is listed on your website when I go to Windows download: Description The app is developed by Western Digital Technologies, Inc. It is a perfect match for Device Assistants in the System Tools category.
It would seem there is some confusion with WD staff and of course with your customers. The latest version of WD Discovery is 4.3 on Mac Informer.
Hi cme, thanks for the reply, the above quote is from your own staff member via a chat season I had with them. It needs to be connected to main router using Ethernet cable.
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